Shipping typically takes 3-5 business days after your order is processed. In total, you can expect to receive your order within 10-20 business days. Delivery times may vary depending on your location and the shipping method chosen at checkout.

If your order hasn’t been processed yet, you can contact our support team to update your shipping address. Once the order is shipped, we’re unable to make changes.

We offer a 14-day return policy on most products. Items must be in original, unused condition with all packaging intact. Please see our Return Policy page for more details on eligible products.

To return an item, please contact our Customer Service team with your order number and the reason for your return. We will provide detailed instructions, including the shipping address.

Yes, most items can be exchanged within 14 days of receipt. Simply let us know the item you’d like to exchange and we’ll guide you through the process.

Once we receive your returned item, it typically takes 5-7 business days to process. Your refund will be issued using your original payment method, or your replacement will be shipped immediately.

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service as soon as possible.
Here’s what you can do:

• Contact our customer service via email address.
• Have your order number ready when contacting customer service.
• We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received

If there is an issue with your order, please contact our customer service team as soon as possible. You can reach us via email, phone, or through the contact form on our website. Provide your order number and a brief description of the problem so we can assist you quickly.

If part of your order is missing, please check the shipping confirmation email to see if the items were sent separately. If all items should have arrived together or if you have concerns, contact our customer service team with your order number. We’ll investigate and resolve the issue promptly.